|Frequently Asked Questions - Homepage
HOUSING CHOICE VOUCHER
Q: WHEN DO I REPORT CHANGES IN MY INCOME, JOB OR FAMILY LIVING SITUATION?
A: As a Section 8 participant, you are responsible to report all changes in your income and household composition within 10 days of the change. All reporting must be done in writing on a Section 8 Change Report Form. If you don't report changes that will affect your assistance, a couple things may happen. (1) You may lose your voucher and not be eligible to participate in the program for 3-5 years; or (2) You lose your voucher, are banned from the program AND you are responsible to reimburse HAJC all assistance that was paid to your landlord on your behalf. When in doubt, REPORT.
Q: WHERE CAN I FIND MORE INFORMATION ON THE RULES FOR SECTION 8?
A: The rules for any federal program can be complicated. The HCV ADMINISTRATIVE PLAN provides detailed guidance to HAJC staff on how to administer the program. You can also access the federal guidelines at www.ecfr.gov. For quick reference on your responsibilities as a participant you can review the Family Obligations. As always, your caseworker is happy to help you if have any questions.
Q: HOW DO I PREPARE FOR AN INSPECTION?
A: You will have a Housing Quality Standards (HQS) Inspection no less than once per year. We have developed an Inspection Guide to make things easier for you and for our inspectors. If you have maintenance issues that need to be addressed, please report them to your landlord immediately.
For more information, contact  or call (541) 779-5785.
Q: WHAT IS A REASONABLE ACCOMMODATION?
A: A Reasonable Accommodation is a modification to our program rules, practices or to a physical structure that enables participants with disabilities to have equal access to our programs and structures as those without a disability.
If you need us to change the way we do business to accommodate your disability, please let us know right away and we will do our best to ensure that your needs are met. You may fill out this request form or contact your caseworker and discuss your request with them.
For more specific information on reasonable accommodations, please review Chapter 1 of the HCV Administrative Plan.
Q: CAN I MOVE WITH MY VOUCHER?
A: Yes, you may move with your voucher if you meet the qualifications for moving. There are some important things you need to know and the Guide to Moving will provide you with the guidance necessary to make this transition smooth and, aside from the actual move itself, relatively painless. Please read this carefully before finalizing your decision to move or paying any application fees or deposits to a new landlord. If you have any questions, you may call your caseworker.
This informational video will help explain the process.
Q: HOW DO I KNOW WHAT FORM I NEED TO TURN IN?
A: There are 3 types of reporting forms for Section 8 that you may need.
- Annual Recertification Form
- This form will be mailed to you annually and is used to re-certify your family for continued assistance. You will usually be re-certified the same calendar month every year and will receive your packet almost 3 months in advance. If you have any change that will take affect before your annual recertification date, you must submit a change report.
- Change Report Form
- This form is to report changes in household income or family members throughout the year that happen in-between recertification.
- Add Member Form
- When you wish to add someone to your household, the Housing Authority must approve of the addition before they move in. If someone moves into your household without our knowledge and/or approval, your assistance may be terminated.
- Live-in-Aide Request Form
- This form is used when you need a full-time, 24-hour care provider living with you in your home. You must meet HUD's definition of disabled and complete the proper paperwork. All Live-in-Aides must be approved by HAJC prior to moving into your home.
Q: WHAT ARE THE OFFICE HOURS?
NEW HOURS BEGINNING AUGUST 1, 2018
MONDAY to THURSDAY 8:00 - 4:30
CLOSED ~ FRIDAYS ~ CLOSED
1st THURSDAY of EACH MONTH ~ 10:00 - 4:30
Q: CAN I MOVE TO ANOTHER COUNTY OR STATE WITH MY VOUCHER?
A: Yes, you may do so to another county or state provided you are in good standing with HAJC to move. In order to begin the "Port-Out" process, you must have given your 30 day notice to your current landlord and know which city you would like to move and complete the Portability Request Form. Your caseworker will then make an appointment with you to sign a voucher and give you more information on the process. Once these steps are completed we send your file to the receiving Public Housing Agency and they will begin working with you to finish the move.