How do I pay my rent?
For most of our properties, rent is due by the 5th day of each month at 5:00 PM. If the 5th falls on a weekend, payment is due on the following Monday by 5:00 PM. Rent may be paid at the Housing Authority office or at the site office if your property has a Resident Manager. We do not accept checks from people who are not in the household and we do not accept cash. For more specific details, please refer to your lease.
Maintenance Policies & Procedures
From submitting a maintenance request to after hour emergencies, the Housing Authority wants to make sure you have the information you need when you need it. Link
How do I request a reasonable accommodation?
A reasonable accommodation is a change, modification, alteration or adaptation in policy, procedure, practice, program, or facility that provides a qualified individual with a disability the opportunity to participate in, or benefit from, a program (housing or non-housing) or activity. This guide will assist you in understanding the process for requesting a reasonable accommodation. Link
Move Procedure
Thinking of moving? Follow the steps outlined in the moving guide to ensure a seamless transition. Link
What are my rights as a tenant?
As a tenant you are afforded rights under both the Oregon Landlord Tenant Act and Fair Housing law. It is important that you become familiar with these rights.
www.leg.state.or.us/ors/090.html
www.osbar.org/public/ris/LowCostLegalHelp/LegalAid.html
No Smoking Policy
As of January 1, 2011, the Housing Authority is 100% smoke free.
Complaints/Concerns
If you have complaints or concerns about any of the Housing Authority’s policies, procedures or properties, please contact Cara Carter, Director of Housing Programs at cara@hajc.net, or by phone at (541) 779-5785 x 1002.